FAQ + Shipping
project: rebel designs shirts and accessories all shipped from the US.
- How much is shipping?
- We charge a flat rate of $8 for shipping.
- How long does it take for an order to arrive?
- This depends on demand but items typically ship out within 3 to 5 days of the order and are received 3 to 5 days later.
- I ordered 2+ items, but only received one... where's my order?
- You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way :)
- Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email in wrong. Throughout the process, we send out multiple emails, including an order confirmation and a shipping notice.
If you believe you may have entered your email wrong please contact us and we will fix it for you.
- What is your refund policy?
- We offer a 100% Satisfaction Guarantee- Which means we will refund your money within 15 days if you are for any reason not satisfied with your order. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.
- How do I contact you?
- If you have any questions that are not on this FAQ page, please email us at email@example.com where we will promptly get back to you.
- Who designs your t-shirts, tank tops, and other items?
- The items are designed be therapists in San Diego who want to spread good information about mental health, wellness, and psychology. We know that something as simple as a t-shirt can start important conversations that can make changes in people's lives. You can read more about our story here.
- How do I submit a suggestion for a t-shirt?
- Do you want to be a part of starting conversations about mental health, whole health, psychology, and wellness? Submit your suggestion for a t-shirt by contacting us at firstname.lastname@example.org If we use your idea, we will send you a coupon code for your next order!